Nutrition Scan Trust Center
Support
Need help with your account, subscription, gym access or nutrition backup? Contact our support team with your registered email address.
Last updated August 27, 2026Account and sign-in
Include the email address used in the app and a short description of the issue. Never send your password, one-time code or full purchase token.
Subscriptions
For a billing issue, include the App Store or Google Play order reference shown in your receipt. Subscription cancellation and refunds follow the policies of the store where you purchased.
Food analysis
AI estimates can vary with lighting, portions and ingredients. Include the food name and the result you expected, but do not email private or unrelated images.
Response
We review account, access and data-safety requests in priority order.